Wednesday, March 30, 2011

Where Oh Where Is My Integration Manager?

A user navigates to Microsoft Dynamics GP>>Tools>>Integrate>>Integration Manager and nothing happens.  The menu item is available, but clicking on it does NOTHING.  We can check security, but there is nothing wrong there.  We can make sure Integration Manager launches fine from the Start menu, and it does.  So what is wrong? 

Well, it's a pretty easy fix.  Browse to the GP program directory (generally C:\Program Files\Microsoft Dynamics\GP).  And then find the Dex.ini file (in the Data folder).  Open the Dex.ini in notepad, and locate the following lines:

Validate that these paths are correct, making any necessary adjustments.  Then the menu selection should launch Integration Manager successfully!

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