Sunday, October 9, 2011

Did You Know? Extender Setup

Yes, I am one of the those people that read and re-read the training manuals each time I teach a class or train a customer.   So, I was rereading the Extender manual a few weeks ago, and came across an interesting tidbit that many of you may already know.  It is recommended that the Auto-Update SmartLists option in the Extender Options window (Microsoft Dynamics GP-Tools-Extender-Options) only be marked in one company.

This is due to the fact that SmartLists is system wide, while Extender windows are company-specific.  The recommended workaround for this is to mark the option in the "main" company and complete all of your Extender configuration in that same company then export/import the necessary windows to the other companies.  There is a KnowledgeBase article that describes the issue and recommended workaround, find it here.
In my opinion, this is one of those things that I wouldn't have even thought to worry about.  But it can cause a lot of issues including inaccurate/incorrect results in SmartList if you do have the Auto-update option marked in multiple companies.

Would love to hear from anyone who has run in to issues related to this setting, and how you have managed the "develop all windows in one company" approach when Extender is being used extensively in multiple companies in the same installation.

Christina Phillips is a Microsoft Certified Trainer and Dynamics GP Certified Professional. She is a supervising consultant with BKD Technologies, providing training, support, and project management services to new and existing Microsoft Dynamics customers. This blog represents her views only, not those of her employer.

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