I was just minding my own business, trying to install and configure the GP 2016 Web Client on a fresh Server 2012 R2 VM.
When I connected to the new VM, I saw this message.
"We couldn't complete the updates. Undoing changes."
The machine just sat there and didn't appear to do anything. It was stuck.
After finding a few useless suggestions relating to the same problem but for Windows 8, I finally found a reference to this TechNet thread.
https://social.technet.microsoft.com/Forums/windowsserver/en-US/e58c8b30-b91a-4d90-a1b5-8859ffc3b92c/kb2920189-fails-to-install-on-generation-2-vms?forum=winserverhyperv
Unfortunately, the suggestion to turn off Secure Boot on the VM didn't help. The thread discusses other workarounds, but I didn't know how to install BitLocker on a VM that wouldn't boot.
So then I saw the link to this post:
http://andyparkes.co.uk/blog/index.php/category/hyper-v-2/
And it is there that I learned that using Server Manager, you can install roles or features onto a VM just by pointing to the VHD!!!
MIND BLOWN.
I followed the instructions, and it appears to have resolved the issue. The VM actually booted up and started applying the updates.
The update message started at 30%, and is now sitting at 100%. Unfortunately it's now just sitting at 100% and it has been several minutes, so I may have more than one problem to push through.
Fingers crossed.
UPDATE: I let it sit at 100% for several minutes, but couldn't tell if it was doing anything or stuck again. So I turned it off, then turned the Secure Boot off again, then restarted. It then showed the "Undoing changes" again, but after a few minutes, it said "Preparing Windows" and actually finished booting.
Unfortunately, after it finally booted up, this was still showing in Windows Update. Ugh. Only 205 more to go.
Steve Endow is a Microsoft MVP
for Dynamics GP and a Dynamics GP Certified IT Professional in Los Angeles.
He is the owner of Precipio Services, which provides Dynamics GP
integrations, customizations, and automation solutions.
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